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    Shipping & Returns

    Shipping:
    All items are shipped via courier company.
    Shipping costs vary based on areas listed below.


    Free Freight Conditions:
    - Auckland: Free freight on orders over $300+gst.
    - North Island: Free freight on orders over $600+gst.
      (must include refill items: Cards, stickers, books, flat wrap with a total value over $300+gst)
    - South Island: Free freight on orders over $1,000+gst
      (must include refill items: Cards, stickers, books, flat wrap with a total value over $500+gst)

    Returns:
    - All returns should be made within 10 days from the date of purchase.
    - We offer a 100% money-back guarantee if the item is not as described.
    - Shipping and handling is non-refundable.
    - Items should be returned in their original, undamaged packaging along with all merchandise tags.
    - We do not accept returns on items that have been faded, altered, with price tags or damaged in any way.
    - Acceptance of returned goods is under sole discretion of Goldwing.
    - Once your return is received, your refund will be completed typically within 10 business days from date of receipt.

    Seasonal Returns:
    - A restocking fee of 10% applies to the value in which the goods were invoiced.
    - We do not issue any credits until the goods have been collected by a representative of Goldwing or received via shipping by customer. Shipping charges are non-refundable.
    - All other standard terms and conditions apply as listed above.




    Copyright © 2019 Goldwing