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    Shipping & Returns

    Goods will be shipped as soon as payment is received

    All items are shipped via a courier company.
    Shipping costs vary based on areas.

    Free Freight Conditions:
    - Auckland: Free freight on orders over $300+gst.
    - North island: Free freight on orders over $500+gst.
    - South island: Free freight on orders over $800+gst
      (must include refill items: Cards, stickers, books, flat wrap with a total value over $500+gst)

    - All returns should be made within 10 days from the date of purchase.
    - We offer a 100% money-back guarantee if the item is not as described.
    - Shipping and handling is non-refundable.
    - Items should be returned in their original, undamaged packaging along with all merchandise tags.
    - We do not accept returns on items that have been worn, altered, washed, or damaged in any way.

    Once your return is received your refund will be completed typically within 10 business days from date of receipt.

    Copyright © 2018 Goldwing