Shipping:
All items are shipped via courier.
Shipping takes 1-3 working days depending on destination. Goldwing is not responsible for deliveries made outside this timeframe.
Shipping costs vary based on areas listed below. Costs per carton below:
| Area | Cost | Remark |
| Pickup | N/A | N/A |
| Auckland | $3.65+gst | Albany, Henderson, Papakura, CBD, Howick |
| Outer Auckland | $4.90+gst | Orewa, Silverdale, Helensville, Hobsonville, Kumeu, Pukekohe, Waiuku, Tuakau |
| Shorthaul | $9.30+gst | Whangarei, Hamilton, Tauranga |
| Within North Island | $14.50+gst | Kerikeri, Te Kuiti, Whakatane, Wellington |
| South Island #1 | $23.00+gst | Nelson, Blenheim, Christchurch |
| South Island #2 | $26.00+gst | Motueka, Ashburton, Invercagill |
| ADD Rural Charge | $8.00+gst | Added per carton on all rural address |
Free Freight Conditions:
- Auckland: Free freight over $300+gst.
- North Island: Free freight over $600+gst.
- South Island: Free freight over $1,000+gst.
- Rural charges are added regardless of the order amount and will be invoiced per carton to all rural addresses.
*Auckland rural charges waived for orders over $600+gst.
Returns:
- All returns should be made within 10 days from the date of purchase.
- We offer a 100% money-back guarantee if the item is not as described.
- Shipping and handling is non-refundable.
- Items should be returned in their original, undamaged packaging along with all merchandise tags.
- We do not accept returns on items that have been faded, altered, with price tags or damaged in any way.
- Acceptance of returned goods is under sole discretion of Goldwing.
- Once your return is received, your refund will be completed typically within 10 business days from date of receipt.
Seasonal Returns:
- A restocking fee of 10% applies to the value in which the goods were invoiced.
- We do not issue any credits until the goods have been collected by a representative of Goldwing or received via shipping by customer. Shipping charges are non-refundable.
- All other standard terms and conditions apply as listed above.
