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Shipping & Returns

Shipping:
All products are shipped via courier.
Shipping takes 1-3 working days depending on destination. Goldwing is not responsible for deliveries made outside this timeframe.
Shipping costs vary based on areas listed below. Costs per carton below:

Area Cost Remark
Pick Up N/A N/A
Auckland $4.00+GST Albany, Henderson, Papakura, CBD, Howick
Outer Auckland $4.90+GST Orewa, Silverdale, Helensville, Hobsonville, Kumeu, Pukekohe, Waiuku, Tuakau
Shorthaul $9.70+GST Whangarei, Hamilton, Tauranga
Within North Island $15.50+GST Kerikeri, Te Kuiti, Whakatane, Wellington
South Island #1 $25.50+GST Nelson, Blenheim, Christchurch
South Island #2 $29.00+GST Motueka, Ashburton, Invercagill
ADD Rural Charge $8.00+GST Added per carton on all rural address


Free Freight Guide:
- Auckland: Free freight over $300+GST.
- North Island: Free freight over $600+GST.
- South Island: Free freight over $1,000+GST.
- Rural charges are added regardless of the order amount and will be invoiced per carton to all rural addresses.
*Auckland rural charges waived for orders over $600+GST.

Pricing:
- The prices of the goods exclude GST and freight charges. Goldwing reserves the right to change prices of products and freight charges at any time without prior notice.

Returns:
- All returns should be made within 10 days from the date of purchase.
- Shipping and handling is non-refundable unless authorised by Goldwing and agreed with customer.
- Items should be returned in their original, undamaged packaging along with all original tags.
- We do not accept returns on items that have been faded, altered, with price tags or damaged in any way.
- Acceptance of returned goods is under sole discretion of Goldwing.
- Once your return is received, the credit value will be lodged onto your account.

Seasonal Returns:
- A restocking fee of 10% applies to the value in which the goods were invoiced.
- We do not issue any credits until the goods have been collected by a representative of Goldwing or received via shipping by customer. Shipping charges are non-refundable.
- All other standard terms and conditions apply as listed above.



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